Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip and Several
Before requesting a quote, it helps to settle whether you want to move everything in a single run or spread the work across several shorter hires. Start by writing a complete list of what needs to travel, noting the longest and widest items so you can compare them against the vans on offer. If you plan more than one trip, record the dates you have in mind for each leg and whether they fall on weekdays or weekends, since availability may differ. You might also note whether any furniture could be dismantled beforehand, which could change how much space you need. Sharing these details when you contact the team, along with the total number of boxes and bags, lets them advise which option suits your plans and quote accordingly.
Preparing a List of Boxed Belongings
If your move involves boxed belongings, spend some time cataloguing them before you get in touch. Count the boxes, estimate their sizes, and note anything fragile or unusually shaped that will not fit a standard carton, such as lamps, mirrors or rolled rugs. Bagged items like bedding and clothing deserve a separate tally, as do any appliances that travel with their own packaging. It is also worth recording where each group of items is heading, in case some are going to storage rather than the new address, and the contact details of anyone receiving a delivery at the far end. Once your list is complete, include it with your enquiry along with the hire dates and access notes, and ask any questions you still have about vehicle options so nothing is left unclear.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.