Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Move with Boxed Belongings
Start by listing every box you intend to move, along with a note of what is inside each one and the approximate dimensions. This record becomes useful when you describe the job, because the total number of boxes and their sizes help determine which van category to discuss. Write down your preferred dates, including any flexibility you have, and whether the move happens in one session or across several days. Note the addresses involved and who will be present at each end. If some belongings are fragile or oddly shaped, add those to the list separately with their measurements. Think about access at both properties, such as whether there are steps, gates or narrow passages, and record what you know. With this information gathered, you can ask about vehicle options and any remaining questions about the hire when you request a quote.
Arranging a Business Delivery
Before requesting a quote for commercial work, set out the delivery schedule in writing: the collection point, each drop-off address, and the date and time window for every stop. List the goods being transported, including quantities, package dimensions and any items that require careful handling. If a recipient needs to be contacted on arrival, write down their name and telephone number so nothing is left to memory. Consider whether the delivery is a one-off or part of a recurring schedule, as this may affect what you ask about. Note the access arrangements at each destination, such as loading bays, restricted entrances or parking arrangements, and keep a record of what each site has told you. Any questions about the drop-off points themselves should go to the site contacts, leaving van-related queries for the hire team.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.