Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing What the Move Involves
A written inventory is a useful starting point when boxed belongings are on the agenda. Count the boxes, note any bags or loose items, and record approximate dimensions for anything unusually large, such as a wardrobe or a rolled rug. If furniture comes apart, jot down whether the pieces separate and how many sections result, since that detail is worth sharing with the team when discussing vehicle groups. Note the addresses at both ends, including any gates, lanes or parking arrangements you already know about. Keep the hire dates flexible on paper, marking the days you definitely need the van and any spare day that could absorb delays if packing takes longer than expected, and raise any timing questions when you confirm the booking.
Building Time Into Your Schedule
It is worth planning the calendar around the packing itself rather than the drive alone. Write down when each room will be sorted, who is available to help on which day, and whether the collection address or the drop-off point has time restrictions you need to respect. If items are heading to storage, record the facility's opening hours and the contact number for whoever accepts delivery there. Allow a buffer between finishing the boxes and collecting the van, so a late evening of taping and labelling does not turn into a rushed morning. When you speak to the team, ask whether collecting the van the evening before your move date is possible, since availability varies and an early answer lets you plan around it.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.