Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Boxed Belongings
Gather your notes before requesting a van, starting with a room-by-room list of what will travel. For each box, jot a short description, the room it came from and any fragile contents, then count the totals so you can quote a figure rather than a guess. Note the dimensions of the largest boxes and any awkward items such as rolled rugs, lamps or dismantled shelving, since these details shape the conversation about vehicle size. Record the destination address, the dates you want the van, and who will be present to receive items at the other end. If some belongings are staying behind or going to storage separately, mark those clearly on your list so the split is obvious when you call.
Keeping a Load Inventory Handy
A separate inventory is worth preparing alongside your box list, covering everything that will travel rather than staying in the house. Number the boxes and give each a line on a sheet, noting contents and destination room. Photograph the finished list on your phone so a copy travels with you even if the paper version is misplaced. If friends are helping at either end, share the inventory beforehand so everyone knows how many items are expected and where each one is headed. Note the destination address and who will be present to receive items, along with the hire dates you have in mind. Ask the team any open questions too, such as which van sizes suit your totals and what access details they need from you when confirming the booking.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.