Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Boxed Belongings
Start with a simple written record of everything you plan to move. Number each box and note the room it came from, which helps you spot anything missing when you unpack later. If you can, count the boxes per room and write that figure beside your list rather than relying on memory. Note any boxes that need particular care, such as those holding crockery or electronics, so you can mention them when you speak to the team. Where a collection involves items from more than one address, record each address and the contact name for it. Once the list is complete, you can share it with the team and ask which vehicle option they would suggest for the quantity you have described, and whether the dates you have in mind are workable.
Measuring Bulky Items Before You Enquire
Measuring furniture and large pieces in advance answers many questions before they arise. Note the height, width and depth of each item, and record whether anything comes apart, since a bed frame that separates into sections may be listed differently to one that does not. Write the measurements beside each item name rather than on a separate sheet, so nothing gets missed. If an item has an awkward shape, describe it briefly as well as giving the numbers. You can then pass these figures to the team and ask how they would match them against the available van types. Also note the access arrangements at each end, such as whether there is a lift or a particular entrance to use, and raise any remaining questions when you request a quote.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.