Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Record Every Item You Carry
Before booking for hobby equipment, the first decision is deciding exactly what travels. List each piece separately, whether that is a canoe, a model aircraft or gardening machinery, and note its length, width and height as it would be during transport. Note any parts that detach or fold, along with the tools needed to take them apart, and flag items with irregular shapes that could complicate arrangements. Add the dates you have in mind and any access details at collection and drop-off points, since these belong in your enquiry alongside the item list. Where a measurement is awkward to take, ask someone to help rather than estimating, because a recorded figure answers questions that a guess leaves open. This preparation gives you a clear brief for discussing vehicle options with the team.
Measure Bulky Items Before Enquiring
Measuring bulky items properly starts with deciding which pieces deserve attention. Work through your list and mark anything long, tall or wide, then use a tape measure rather than pacing out distances, recording each figure next to the item's name so nothing is confused later. If an item has a fixed frame that cannot be dismantled, note that too, since it affects the questions worth asking about vehicle choice. Photographing unusually shaped pieces can help you recall details when you speak to the team. Once your figures are written down, they belong in your enquiry alongside the intended dates and the access arrangements at each end, giving you concrete points to reference while the conversation is underway.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.