Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Notes to Make Before Booking
A short written list saves a lot of back-and-forth when you first get in touch. Record the dates you need the van, including any chance the hire might extend by a day, and note whether one van for the whole period or separate bookings suit you better. List everything you expect to carry, from furniture and boxes to tools or stock, and note the approximate size of the largest pieces. Write down the access arrangements at each end, such as who to contact on arrival and whether there are gates, time restrictions or specific directions you have been given. Keep the names and numbers of anyone receiving a delivery. With these notes ready, the team can match the job to a small van, Transit, Luton, dropside or crew van where available.
Weighing Up Trips and Timing
It is worth thinking early about how long the whole job might take, including the moments that usually get forgotten. Write down the hours you expect packing and unpacking to need, and consider whether you would rather set aside more time than you think necessary or keep the schedule tight. Note who will be present at each end and when they are available, since helpers and property contacts rarely share the same diary. If you are deciding between one larger run or several smaller ones, list the items for each possible trip and the opening hours of anyone receiving them. Record a contact number for every stop. Questions about access, parking or timing at a destination belong with the people there, so note their answers rather than assuming.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.