Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Fixing Your Dates Before You Book
Settling on your dates is one of the first decisions worth making, because a return journey often depends on two commitments rather than one. If you are driving somewhere for an event, think about when you actually need the car back rather than when the appointment ends, since the return leg may need a buffer for delays or an unplanned stop. It can help to write down the pickup day, the drop-off day and any times in between when the car must be available. If your plans could shift, note which alternative dates might work so you can ask about them during your enquiry. A clear record of both legs of the trip gives the team something concrete to check availability against.
Listing What You Will Carry
Once the dates are settled, turn your attention to what travels with you. A written list of passengers and bags, including rough dimensions for anything bulky like a pushchair or golf clubs, makes it much easier to discuss vehicle groups with confidence. Note whether anyone has extra items such as suitcases, holdalls or equipment, and whether the boot needs to stay accessible during the trip. You might also record who is travelling on the outbound leg compared with the return, in case the numbers differ. Having these details prepared means you can ask specific questions about which car would suit your load and whether a particular group has room for everything you plan to bring along.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















