Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items
Before choosing a van, take a tape measure to the items at the top of your list. Note the longest, widest and tallest dimensions of each piece, and record whether anything has protruding parts such as handles or legs that add to the footprint. If a dining table separates from its legs or a bed frame breaks down into panels, write that down too, because it changes what you ask about. Keep the measurements with you when you contact the team so you can discuss a small van, Transit or Luton against real figures rather than estimates. Photographs of awkward shapes often help you describe them accurately. Once your list is complete, the team can talk through availability for your hire dates and which options match what you plan to carry.
Planning a collection with a seller
Buying something second-hand usually means coordinating with the person selling it. Ask early for their preferred collection window, a contact number for the day and the address details, including anything about parking or access at their end. Note the item's dimensions as the seller describes them, and confirm whether they will help at their property or whether you are arriving with others. If the seller can only offer a specific slot, write it down before you request the van, since the hire dates need to line up. You might also ask the seller whether the item comes apart for transport. Gathering all this in one message to the team, along with the access arrangements, allows them to respond on vehicle choice and availability for those dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.