Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Run
If your business has several drops lined up, the decisions you make before hiring the van shape the whole day. Begin with a delivery schedule: each recipient's name, address and phone number, plus a preferred time window if they have given one. List the items destined for each address, with dimensions for anything bulky, and note any special handling requirements the recipient has mentioned, such as a specific entrance or a named person to receive the goods. Ask each recipient to confirm access arrangements in advance, since they know their own site. When you request a quote, share the number of stops, the item list and the hire dates, and ask whether a crew van suits a job involving colleagues, or which van group the team would suggest for your load.
Recording the Order of Your Items
For a delivery round or a move with several destinations, many hirers find it useful to note the sequence in which items will be needed, purely as a written record rather than a set of instructions. Prepare a simple list numbering each item or group of boxes against its destination, and keep a copy with the paperwork so you can tick items off as they are handed over. Photograph large or valuable pieces before the run, and note any existing marks, which can be helpful if questions arise later. Record the recipient's contact details beside each entry, including a backup number where possible. When you ask for a quote, mention how many destinations are involved and the total number of items, and raise any questions about timing or van groups while the booking is still being arranged.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.