Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip or Several
Before requesting a quote, it is worth settling whether you plan a single run or a series of them, since that choice shapes the hire length you ask for. If everything is going to one address, you might note the full list of items and the date you want the van. For multiple drops, you could write down each destination, what goes where and the order you would like to tackle them. If some belongings can wait a week, splitting the work across two hires is one option to consider alongside a single longer booking. Share your preferred start day and rough timings when you get in touch, and ask the team which vehicle options suit your plan and dates.
Coordinating Helpers for the Day
If friends or family are joining you, their availability often decides the date, so it makes sense to confirm who can come before you commit to a hire period. Keep a short list of names, the hours each person is free and a contact number in case plans change. Where someone holds a key to the property or the storage unit, note that as well, along with the address they should meet you at and the time you expect to arrive. Sharing these details with the team when you enquire gives them a clearer picture of your schedule, and you can raise any questions about timing or vehicle options at the same time.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.