Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Building a Clear Load Inventory
Start with a written list of everything that needs to travel in the van. Go room by room if it is a house move, or item by item if it is a trade or delivery job, and count each piece rather than estimating: three boxes of files, two armchairs, one workbench and so on. Note anything awkward, such as a wardrobe that comes apart, a fridge that must stay upright or long lengths of timber, and flag items you are unsure how to measure. Keep the list on your phone so you can add to it as packing progresses. When you request a quote, send this inventory along with the hire dates, and ask which van type the team would suggest for that volume. Any gaps in the list are worth raising before booking.
Measuring Entrances and Items
Before settling on a vehicle, gather the dimensions that could affect the job. Measure the largest items on your list, including length, width and height, and write each figure beside the item name so nothing gets lost. Then think about the points those items must pass through, such as doorways, hallways, stairwells or the loading area at a storage unit, and record those measurements too, along with any gates, ramps or narrow lanes involved. If a destination has a contact number, it is worth asking them directly about access, parking arrangements and any time restrictions. Share all of this with the team when you enquire, and keep a note of any measurements you could not take, so you can ask about them before confirming the hire.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.