Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Working Out Your Loading Order on Paper
If you have a house move or delivery run coming up, prepare your item list before the hire date arrives. Make a simple written record of everything going on the van, noting each item's approximate dimensions and which room or address it belongs to. Group the list by destination if you are making several stops, and write down a contact name and number for whoever receives goods at each one. Where an item is oversized, fragile or an awkward shape, record that beside its measurements so the team can picture the job. Sharing this written plan when you request a quote means the van options can be discussed with a clear description of the load, and anything you cannot measure yet can be flagged as an open question.
Transporting Hobby Equipment and Bulky Items
Suppose you have bought a large hobby item, such as a model railway set or a set of canvases, and need to bring it home. Before requesting a van, measure the item carefully, including any packaging, and note whether it can be angled or must stay flat. Record its weight if you know it, plus any detachable parts that travel separately. Think through who will be at the collection point and the delivery address, gathering their contact details in case plans change on the day. If several hobby items are travelling together, list each one with its dimensions rather than estimating the total. Questions about suitability for a particular item are best asked at quote stage, where the team can respond to the specific details you provide.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.