Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Your Boxed Belongings
Before you request a quote, write down everything you plan to move. Count the boxes, note their approximate dimensions, and set aside a separate list for awkward pieces such as rolled rugs, flat-pack panels or bagged bedding. If furniture is involved, measure the largest items and record whether anything can be dismantled before the hire date. Note the access arrangements at each end, including any gates, steps or narrow passages, since the team will ask about these when matching the job to a small van, Transit, Luton, dropside or crew van where available. If the load is headed to a storage unit or a friend's address, record the recipient's name and phone number. Questions still open at this stage include whether the full list fits one trip and whether the hire dates allow a second run if needed.
Coordinating Helpers for the Day
Who is doing what on hire day? Make a note of everyone who has offered to help, along with their availability across your chosen dates, so you can spot gaps before booking. Record a contact number for each person and decide who holds the keys, who meets the van at each address, and who speaks with anyone receiving goods at the far end. If helpers are only free for part of the day, write the times down and check whether the hire window still covers the whole job. It is also worth asking the team whether the collection time can shift if a helper drops out, and whether a crew van would suit if extra people need to travel with the load. Sharing the written plan with everyone involved keeps the arrangement clear.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.