Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Book
Start your preparation by writing an inventory of everything that will travel in boxed form. Note the number of boxes, their approximate dimensions, and any contents that need particular care, such as electronics or documents. Record which rooms or storage areas they are coming from and where each is heading, since a clear list helps you decide between a small van, Transit or Luton. If some items are going to different addresses, perhaps a storage unit and a new home, note the recipient contact details for each stop. Where a business delivery is involved, note the delivery windows you have been given. This written record gives the team the details needed to match a vehicle to the job.
Measuring Entrances and Items in Advance
Which measurements should you collect before asking for a quote? Note the width, height and depth of the largest items you plan to move, whether that is furniture, appliances or trade materials, and compare these with your own notes on entrance widths, doorways, gates and corridors at both ends of the journey. Record any access arrangements you already know about, such as parking restrictions or entry times, and the contact details of anyone at the destination who can confirm details you are unsure of. If an item seems borderline, write its exact dimensions down rather than estimating. These notes help the team assess whether a dropside, Luton or crew van suits the work.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.