Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought something from a private seller, a little preparation before the hire date can clarify what to ask for. Start by requesting the item's dimensions and a rough description from the seller, and note whether it comes apart or travels as one piece. Confirm the collection address, any time window the seller prefers, and a phone number for the day in case plans slip. Record whether the property has steps, a shared entrance or particular access arrangements, since the team will ask about these when matching you to a van. You might also ask the seller whether help will be available at handover. Passing these details on with your enquiry gives the team a clearer picture of the job.
Preparing a Business Delivery
For a work delivery, it is worth assembling the details in one place before you request a quote. List each item or consignment, its approximate dimensions and the quantity involved, and note the delivery address plus a named contact who can receive the goods. Recording opening hours and any preferred time slots helps when the hire dates are being confirmed. If there are several stops, write them in order with a contact number for each, and flag any address where access arrangements are unusual. Ask the team whether a small van, Transit, Luton, dropside or crew van would suit the load as described, and confirm the dates you have in mind. Questions about the destination itself, such as parking or unloading areas, are best directed to the recipient.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.