Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Choosing Between One Trip and Several
The first decision worth making is whether your job needs one journey or several, since that shapes the rest of your planning. If you are moving a whole flat's contents, a single trip might appeal; if you are shifting a handful of boxes, the calculation could look different. Write an inventory with the dimensions of each large item, then consider whether some pieces could travel on another day. Note whether anyone is available to help at each end for every planned trip, and whether collection points have time limits. Record your thinking next to your item list, and put the question to the team when you enquire, as they can outline what each van option could take in principle.
Planning a Collection With a Seller
When a purchase from a private seller or shop forms part of your plan, gather the details before the hire begins. Note the seller's phone number, the collection address and any hours they keep, plus a backup contact if someone else handles the handover. Ask the seller for the exact dimensions and approximate weight of the item, and whether it comes apart or includes fragile parts. Agree in advance how you will confirm the collection time, and what happens if either side is delayed. Write down who will be present at the property and whether there are steps, gates or parking constraints to be aware of. Sharing these notes with the team helps them discuss the right van for the job.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.