Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought a sofa or a wardrobe from a private seller, the first step is a conversation about collection. Confirm the date and a time window, and ask the seller for the item's exact dimensions along with whether it separates into pieces. Record their phone number in case you are delayed, and ask them to describe the access at their end, including any steps or narrow passages. Note whether the item must be paid for before collection. When you request a quote, pass on these details and ask which van size the team would suggest for an item of those measurements, whether a dropside would help, and if the hire dates you have in mind are workable.
Setting Aside Time for Packing
If packing is still ahead of you, it is worth sketching a simple schedule before the hire begins. Work backwards from the collection date and decide which rooms will be packed first, noting how many boxes you expect from each. Label every box with its room and contents so the list doubles as a checklist. Record the number of helpers coming and a contact for anyone receiving items at the other end. Ask yourself whether anything needs special wrapping and buy supplies in advance. When you enquire, include your packing timeline and ask how the schedule might affect the van size, whether a crew van would suit if helpers are travelling, and what the team needs to know about access.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.