Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
Will that wardrobe actually fit through the door? Before you request a quote, measure the items you plan to move and write down each one's height, width and depth, noting whether anything separates into smaller pieces. Then measure the openings involved: the doorway at the collection address, any corridor corners, and the entrance at the delivery end if the recipient can check for you. Keep the numbers in a note on your phone so nothing gets forgotten mid-enquiry. If an item seems awkward, describe it to the team rather than simply calling it large, since the van discussion depends on the details you supply. Questions about whether something will pass through a particular building belong with the people at that address, so ask them directly for measurements.
Planning the Unloading Order
If several deliveries or rooms are involved, a written plan made in advance can keep the day organised. List each item alongside its destination, whether that is a room in the new house or an address on a delivery round, and note a contact name and number for each recipient. Record any access details the recipients have told you, such as gate codes or which entrance to use, and confirm the hours when each person will be available. Decide the order of stops with your driver-companions if others are helping, and keep a copy of the list in the cab. When you enquire about the van, mention the number of stops and the total hire window, so the team can discuss the dates and vehicle options with that information in front of them.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.