Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers on Hire Day
Who else will be involved on the day? If friends or colleagues are lending a hand, it pays to sort out the details early. Write down each person's name, when they are available and which part of the job they are covering, whether that is at the pickup address, the drop-off or both. Confirm how they will be contacted on the day, ideally with a phone number that works if plans change. If somebody might arrive late or leave early, note this so the schedule reflects it. When you request your quote, you can mention how many helpers to expect, since this may affect whether a crew van suits your needs. Any question about who does what remains yours to arrange with your helpers directly.
Listing Items for a Household Move
Before you ask about a van, it is worth drawing up a full inventory of what is moving. Go room by room and record each large item, including its dimensions, plus an approximate count of boxes, bags and loose pieces. Note anything awkward, such as a sofa that comes apart, a wardrobe that does not, or a mattress that needs covering. If some belongings are heading to storage and others to a new address, keep those lists separate. This record gives the team a clear picture to discuss which small van, Transit, Luton or dropside might suit where available. You might also ask whether splitting the move across two dates is an option, and confirm the access arrangements at each address when you enquire.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.