Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you call
One of the first decisions to make is which items you actually need to transport, and writing down their dimensions gives you a concrete record to work from. Measure each bulky piece – a wardrobe, sofa, workbench or pallet – noting height, width and depth, and add a note of anything that comes apart, such as legs or shelves. Count the smaller boxes and bags as well, since these add up. If furniture is going to a second-hand shop or a customer, note the recipient's name and contact number so arrangements can be confirmed on the day. With this list in hand, you can ask which van type suits the load and whether everything could travel in one booking or whether several runs are a possibility. Those questions remain open until you discuss them with the team.
Deciding between one trip and several
Whether to plan a single journey or split the job across multiple runs is a choice worth thinking through before you request a quote. Start by listing every item with its dimensions, then consider the order in which things need to arrive – perhaps a bed frame is wanted first at the new address, or a customer is expecting one specific delivery that morning. Note any time constraints, such as a shop's collection window or a storage unit's opening hours, and record contact details for anyone receiving goods. You might ask whether a larger van or a smaller one hired for longer would suit your dates better, or whether the access arrangements at each address affect the options. Writing these details down lets you raise specific points when you call, rather than working them out mid-conversation.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.