Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Write on Your Load List
Before asking for a quote, jot down the basics of what you plan to move. A simple inventory — a two-seater sofa, four boxes of books, a fridge, a dismantled bed frame — gives the team something concrete to work from. Note approximate dimensions for the largest pieces, including whether anything comes apart into smaller sections, and the rough number of bags or boxes you expect. Record the hire dates you have in mind, including any flexibility either side, and the addresses involved in collection and drop-off. If furniture is coming from a shop or a private seller, keep their contact details to hand. The fuller this picture is, the more useful the team's response can be when matching your job to a van category.
Getting Organised for a Whole House Move
If a full house move is on the cards, a room-by-room plan helps you keep track of everything. List each space — kitchen, bedrooms, garage — with the items it contains, and mark anything you intend to sell, donate or leave behind. Note the dates you can collect keys or access the new property, along with any window the seller or landlord has set for handover. Write down contact numbers for the estate agent, solicitor or whoever receives goods at the far end, so messages reach the right person on the day. Consider where the van will wait during collections and drop-offs, and raise any access questions with the destination contact directly. Sharing this outline with the hire team keeps the enquiry straightforward.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.