Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting Helpers Organised in Advance
Who is actually going to be there on the day? That question is worth answering a week before your van hire begins. Make a list of the people who have confirmed, note the times each can attend, and identify anyone whose availability is uncertain. If a helper can only come for part of the day, record which hours they can manage so tasks can be arranged around them. Collect everyone's contact numbers in one place, and agree how you will send updates if the schedule shifts. It can also help to ask helpers to note anything they are bringing, such as blankets or trolleys, so nothing is assumed twice. When you request the van, mention how many people will be involved and whether a crew van might suit, since that affects which vehicle the team suggests.
Setting Aside Time for Packing
Rather than treating packing as a last-minute rush, try mapping it across the days before your hire starts. List the rooms or work areas involved, estimate how long each might take to sort, and mark which items still need boxes, tape or wrapping. Note the dimensions of any awkward pieces, such as a wardrobe or workbench, since measurements are useful when the team is matching your load to a vehicle. Decide whether anything will be dismantled beforehand and record how long that might take. If some belongings are destined for storage and others for a new address, keep the two lists separate. When you confirm the hire dates, ask any remaining questions about timing so the days you book line up with the work you have planned.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.