Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting Your Driver Preferences Early
Before requesting a quote, write down the details that shape your choice of car. Note the exact dates you need the vehicle, whether an automatic or a manual suits the person driving, and how many people will travel with you. Add the driver details the team will ask for, plus where you would like the car delivered or collected. If you have a preference for an estate, an SUV or a compact city car, say so when you enquire, along with any features the driver relies on, such as a familiar seating position or particular controls. Keeping this list in one place means you can answer the team's questions quickly and compare any vehicle groups they suggest against what you actually need.
Questions Worth Asking Before a Quote
When you contact the team, it helps to have a few questions ready alongside your dates and preferences. Ask which vehicle groups are possible for the period you have in mind, and how delivery or collection would work at your chosen address. Check what the quoted price covers and what you would need to confirm before booking, such as driver details or preferred pickup times. If your plans might shift, ask how changes to dates would be handled. You might also want to ask about the difference between a compact city car and an estate if your luggage could vary. Writing down the answers as you receive them gives you a clear record to refer back to before you commit.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.