Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Packing for a Short Break
Before you confirm a booking, it helps to decide what actually needs to come on the trip. Write a list of suitcases, holdalls, rucksacks and any pushchairs, golf bags or boxes, then note roughly how many bags each traveller is bringing. If two people share one large case, that changes the total count compared with four separate bags. You can also record whether anyone plans to shop before returning the car, since extra purchases take up room on the way home. Once you have the list, tell the team the number of travellers and the volume of luggage, and they can suggest a vehicle group. If you are unsure whether an estate or a people carrier suits the plan, ask which option they would recommend for your dates.
Planning Your Arrival Day
Think through the first few hours after you collect the car. If the hotel or accommodation expects you by a certain time, note that deadline alongside your collection slot. If relatives are meeting you, ask them where they plan to wait and share their phone number with whoever is coordinating the journey. It can also be worth writing down addresses for the first stop, any planned supermarket visit and the route back for drop-off. Where you plan to park on arrival, contacting the accommodation directly about spaces or permits will answer questions the hire team cannot. Keep a short list of these details together, and mention your intended first destination when requesting a quote so the team can suggest a vehicle group and collection or delivery arrangements that suit your plans.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















