Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
A written inventory is the first thing to prepare when arranging van hire. List every item you expect to carry, from boxes and furniture to tools or equipment, and note roughly how many of each. Where possible, record dimensions and approximate sizes for larger pieces, since this information helps the team discuss which van options might suit the job. Include any awkward items, such as long lengths or tall cabinets, and flag anything that might need special handling. Keep the list somewhere easy to reach during your enquiry, and update it if plans change before the hire date arrives.
Moving Boxed Belongings
If your move involves boxed belongings, start by counting the boxes and noting their approximate sizes. Group them by room or by owner, which can help you plan the order of the day and identify anything fragile. Write down the contents that matter most, such as electronics, kitchenware or documents, and consider which boxes need to reach the destination first. Note any boxes that are unusually heavy or shaped, and think about whether every item is boxed or whether some belongings will travel loose. You might also record the address and contact details for whoever receives the delivery, plus any questions about access at that end. These notes give the team a clear picture of the job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.