Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Begin with a written inventory of everything you intend to move. List each item, room by room or job by job, and note anything that is unusually large, fragile or awkwardly shaped. Record approximate dimensions for the biggest pieces, since these figures help when discussing which van might suit. If some items are still undecided, mark them as tentative so your list stays honest. Add the hire dates and the addresses at both ends, including a contact number for whoever receives the goods. This inventory becomes the reference you use when speaking with the team, and it gives you a natural checklist for confirming that nothing has been forgotten before the hire is finalised and the job begins.
Checking Entrances and Item Sizes
Before settling on a vehicle, take time to verify that your items and the spaces they must pass through are compatible. Measure the width, height and depth of each major piece and note the figures alongside your inventory. Then consider the access at both pickup and destination: gate widths, door frames, hallways and any lifts. If you do not manage the destination yourself, ask the contact there to measure on your behalf and report back. Record their name and number so you can follow up if anything is unclear. When you request a quote, share these measurements and access details with the team, and raise any questions that remain so the arrangements can be discussed properly.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.