Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Start with the pieces that will shape your whole load: the wardrobe, the sofa or the workbench. Note each item's height, width and depth in centimetres, including any handles, feet or packaging you plan to keep on during the journey. If something can be dismantled, record the dimensions of the largest resulting part rather than the assembled unit, and note which fittings or tools you would need to take it apart. Photographs of awkward angles, protruding legs or extended headboards can be attached to your enquiry so nothing is described from memory alone. Where an item came flat-packed, the original box size, if you still have it, is worth including. The team can then talk through the options with a clear picture of what has to travel.
Preparing a Business Delivery Checklist
For commercial work, the details worth settling before you request a quote usually sit outside the van itself. Write down the delivery address, the recipient's name and a direct phone number so arrival or access can be confirmed with them directly on the day. List each item destined for that address, with quantities and any reference or order numbers your customer will expect to see. If the consignment includes goods with unusual dimensions, record those figures alongside the count. Decide your preferred delivery window and note any time the recipient has specified, such as a loading bay slot or an opening hour. Where several drops are planned, sketch the order you would like them attempted and flag any address you have never visited. These notes give the team something concrete to work from when discussing your hire.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.