Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down your packing timeline
Start with a simple list of what needs to move and when. Note the hire dates first, then work backwards: which rooms, jobs or collections need to be finished before the van arrives, and which items can be prepared the evening before? Record how many boxes, bags and loose items you expect, along with the approximate dimensions of anything oversized such as a wardrobe, a workbench or a length of timber. If part of the load is coming from a shop, a supplier or a storage facility, write down their opening hours and collection reference numbers. When you phone for a quote, you can ask whether the dates allow a comfortable window for your preparations and whether a different start time would suit the plan better. Keeping this timeline on paper means you can adjust it without losing track.
Keeping a load inventory
An inventory is simply a written record of every item travelling in the van, and it earns its place on any job. List each piece of furniture, each box and each tool by name, then number the boxes so a quick count tells you whether anything is missing at the other end. Note the condition of valuable or fragile pieces and photograph anything you would want a record of. If items are going to more than one address, group the list by destination and note who will receive each batch, with a phone number for them. You can ask the hire team whether the inventory affects the vehicle they suggest, and whether your estimated volume sounds reasonable for the job you have described. A clear list also makes it easier to spot gaps when the day is done.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.