Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Suppose you are moving a mix of furniture and boxes next month. Before calling, write an inventory listing every item you intend to carry, with a count for each. Note the dimensions of the largest pieces, such as wardrobes or sofas, and record whether anything comes apart into smaller sections. If some items are going to different addresses, group the list by destination and note the contact details of the person receiving each delivery. This record lets the team discuss which vehicle, from a small van through to a Luton or dropside, matches your load where available. Questions you might ask include whether your inventory suits one vehicle or would need a different arrangement, and what access details the team will confirm before booking.
Noting What Goes Where and When
If your hire involves several stops, sketch the order of deliveries before the day arrives. List each address alongside the items destined for it, and record any time windows the recipients have mentioned, since those commitments shape your schedule. For each drop-off, note who will be there to receive the goods and a phone number in case of delays. You can also record which items are needed urgently and which could follow on a later date if the plan changes. When you request a quote, ask how your list of dates and stops works with the available vehicles, and whether a crew van suits a job involving helpers. Keeping these notes in one place gives you something to refer back to.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.