Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing Your Trip Details with Companions
If several people are travelling together, what information should you pool before requesting a car? Start with the basics: who needs a seat, which days each person is travelling, and whether anyone is joining part-way through the trip. Next, collect the baggage picture. Ask each companion to list their cases, holdalls and any bulky extras such as golf clubs or pushchairs, including rough dimensions if they can. It is also worth noting who holds a driving licence and intends to drive, since that affects the vehicle group you discuss with the team. Once you have a consolidated list of passengers and bags, you can pass it on with your hire dates and preferred collection or delivery arrangement, and ask any remaining questions about the options available.
Travelling with Children and Bags
Travelling with children often means more luggage than the number of seats suggests. Before you finalise your hire request, jot down each child's seat or booster requirements alongside the adults' suitcases, so the whole picture is on paper. Consider the items you will bring: prams, travel cots, activity bags and snacks all take up room, and noting their approximate sizes helps when discussing which car group suits your plans. You might also record your expected arrival and departure times, any planned stops, and who to contact at your destination if someone needs to meet you. If you are unsure whether your luggage count fits a particular category of car, list it all in your enquiry and ask the team directly; they can talk through the vehicle groups and confirm what is available for your dates.
Explore other car hire areas
What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















