Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing Your Trip Details With Companions
Who else will be in the car on the day? If you are travelling with family members, friends or colleagues, it helps to gather their plans before requesting a quote. Note down each person's preferred departure time, any stops they would like to make along the way and whether they are bringing their own luggage or equipment. You might also record who needs to arrive first, in case timings differ within the group. A short shared list of dates, passenger names and bag counts gives everyone the same information and reduces back-and-forth messages later. If a companion is collecting the car with you, confirm which of you will handle the paperwork. Any details you are unsure about, such as a friend's return time, can be flagged as open questions when you contact the team.
Comparing Everyday Car Sizes
Which category of car suits your journey best? Before booking, it is worth listing what you plan to carry and how much space it typically needs. A compact city car or automatic might suit a short trip with one or two bags, while an estate could be considered if you are transporting bulkier suitcases, pushchairs or boxes. An SUV or people carrier might be on your shortlist for a larger group, and an executive saloon could appeal for a business engagement. Rather than guessing, measure your largest item, such as a folded pram or a set of golf clubs, and keep those dimensions handy. If you are torn between two vehicle groups, you can ask the team which one other customers with similar loads tend to request, then weigh that against your own dates and budget before deciding.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.