Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Boxed Items
Before contacting the team, what belongs on your list? Every box you plan to move, numbered and described, gives the clearest starting point. Note the approximate size of each, whether they are small cartons of kitchenware or larger containers of tools, and flag any that are unusually heavy for their size. Record the total count so nothing is missed on the day, and set aside a separate list for unboxed items such as bicycles or shelving, with their measurements at the longest points. Add the access details at both ends, including who to contact on arrival and their phone number, plus the dates you need the van. This information lets the team consider whether a small van or a larger option matches the job.
Measuring Bulky Items Carefully
Oversized pieces cause the most last-minute surprises, so measuring them properly is worth the extra minutes. For each bulky item, record the height, width and depth at the widest points, noting any parts that stick out, such as handles, feet or a bed frame's corner posts. If something can be dismantled, note which measurements apply before and after, since this may change which vehicle makes sense for the hire. Write down where each item sits in your home and who will be present to open the door at the destination, with a contact number for them. Ask the team whether the dimensions you have recorded match the vehicle you have in mind, and keep the measurements with you on the day in case anything needs a second check.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.