Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting Helpers Organised
Who has offered a hand, and what have they actually agreed to? Before the hire date arrives, write down each helper's name, the hours they have promised and whether they can attend for the whole job or only part of it. Someone may only be free in the morning, which shapes how you schedule the day. Note contact numbers for everyone involved, plus the address each person should travel to and the name of the person expecting them, if there is one. If helpers are bringing their own equipment or handling keys for a storage unit, record who is responsible for what. Agree how you will update the group if timings change, whether by message or a call. When you contact the team for a quote, this information lets you describe the job accurately and ask about the vehicle options that suit the number of people and items involved.
Allowing Time for Packing and Loading
How long will packing realistically take? Rather than estimating on the day, sit down beforehand and think through each stage. Note when you plan to start packing, which rooms or items will be tackled first in your schedule, and roughly how many boxes or bags you expect by the end. If furniture needs dismantling, record which pieces and whether you have the necessary tools. Consider whether some items will go to a storage unit and note the access hours you have been given, along with the unit number and any key holder. Building a timeline for the whole day, including breaks, helps you decide how many hours of hire to ask about. When you request a quote, share this outline so the team can respond with questions about dates, access arrangements and the vehicle that fits the job you have described.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.