Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording the Size of Awkward Items
Your first job is to note down every bulky piece you expect to transport, along with its three main measurements. Measure sofas corner to corner at their longest points, and record the height of anything with an unusual top such as a lamp or a headboard. Write down whether items come apart, whether drawers can be emptied and whether anything is already boxed. Where two items are similar, label them so you can refer to each one clearly when speaking to the team. If some measurements are estimates, mark them as such rather than guessing precisely. Having this record ready means the team can consider your load against the small van, Transit, Luton, dropside or crew van categories, and you can ask directly which options are open on your chosen dates before anything is confirmed.
Preparing a Business Delivery Run
For commercial work, prepare a delivery sheet listing each drop in the order you expect to complete it. Record the recipient's name, a direct phone number and any reference they have given you, such as a purchase order. Note the opening hours at each address if you know them, and flag any delivery that requires a signature or a named person to receive it. Where a recipient has specified access instructions, such as a particular entrance or a loading window, copy those details onto your sheet word for word. Counting the parcels or pallets per drop helps you track the run as it progresses. When you request a quote, share the number of stops and the load description so the team can match the work to the van categories available and confirm the dates you need.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.