Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording the Dimensions of Bulky Items
Your first job is to work out which pieces are too large to guess at, since those determine the van conversation. Measure each one for height, width and depth, write the figures on a list, and note whether any sections unscrew or fold, such as bed frames, wardrobe doors or shelving. Count the total number of items as well, because a dozen medium boxes presents differently from two wardrobes and a sofa. Keeping photographs on your phone can jog your memory when you come to enquire. Questions about access at the destination, such as gate widths or parking, should go to whoever manages that site rather than the hire team. When you request a quote, share your measurements, the hire dates and what you need to carry, then ask which van option would suit your list.
Arranging a Collection with a Seller
If you have bought something second-hand, agreeing the collection details in writing saves confusion later. Note the seller's address, a phone number and the agreed collection slot, and ask them directly about parking, door widths and any helpers they expect to provide. Record the item's dimensions and weight if the seller can supply them, plus whether it comes apart for transport. You might also note the payment method and whether a receipt will be ready when you arrive. Deciding whether the hire covers a single trip or several is worth settling before you book, as is the exact date you plan to collect. When you contact the team, mention the item size, the access arrangements and the dates, and ask which van would match the job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.