Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Enough Time for Packing
A practical starting question is how long you should set aside for packing, and the answer depends on what you plan to move. Write down each item you intend to carry, including furniture, boxes and any awkward pieces, then estimate how long each will take to wrap, dismantle or prepare. If a collection point has set opening hours, note those alongside the item list so you can build a realistic timeline. Consider whether you need to reserve part of a day for packing materials, and whether the hire dates allow any breathing room if a collection runs late. Where you are unsure how a particular item will affect the schedule, that uncertainty is worth mentioning when you contact the team, since it may shape the vehicle you request and the dates you settle on.
Keeping a Written Load Inventory
An inventory of everything going into the van is useful both when enquiring and on the day itself. List each item with its approximate dimensions and any notes about dismantling, such as whether a bed frame comes apart or a wardrobe door needs removing. Record fragile pieces separately so they stand out on your list, and count boxes rather than estimating them. If some items belong to different destinations, perhaps a storage unit and a family member's address, note which items go where and who will receive them, including a contact number for each recipient. Keep a copy of the inventory on your phone as well as on paper. Once complete, the list gives the team a clear picture of the job and lets you check nothing is overlooked.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.