Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Note the Dimensions of Awkward Items
One of the first choices to make is which bulky pieces are definitely going on the van, so begin with a measuring tape and a notepad. Record the height, width and depth of each large item, from sofas and wardrobes to fridges and exercise equipment, and add a note where a piece has an unusual shape or a part that detaches. If anything currently lives upstairs or down a narrow passage, describe that route in a line or two, since it is the sort of detail worth having ready. With figures in hand, you can ask the team which van options could suit your list and whether your preferred dates are workable. Having the numbers written down also makes the quote conversation clearer for everyone involved.
Write a Load Inventory You Can Refer To
Rather than relying on memory, draft an inventory that lists every item you plan to move, grouped by room or by job. Beside each entry, note a rough size, whether it is boxed, and any destination it is heading towards, whether that is a new address, a storage unit or a customer. This record helps you brief the hire team without guessing, and it gives you a reference point on the day itself. Add the hire dates you want, any alternative dates that could work, and the access arrangements you already know at each end, such as entry codes or restricted parking. When you contact the team for a price, you can work through the inventory together, discuss which van types could match your list and raise any questions that remain open about timing or collection.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.