Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Notes to Gather Before Booking
Start by writing down what you plan to carry, along with approximate dimensions and quantities for each item. If you're moving furniture, measure the larger pieces and note whether anything can be dismantled, since this information helps the team suggest a suitable van. Record the hire dates, including your preferred start time, and any access details at both ends, such as parking arrangements or narrow lanes. List the contact details for anyone receiving goods, if relevant, so you can coordinate timings on the day. Note whether you expect to make one trip or several, and whether you might need the van longer than first planned. These details form the basis of your quote and let you ask specific questions about vehicle options before committing.
Carrying Hobby and Sports Equipment
If you're transporting equipment for a hobby, such as kayaks, model aircraft, band instruments or camping gear, list each item with its measurements before you book. Odd-shaped objects deserve particular attention, so note lengths, widths and heights rather than guessing, and mention anything that comes apart into smaller sections. Share the full list with the team and ask what options they would suggest for a load of that shape and size. Check what the alternatives are if your first choice isn't available on your dates. Consider when you'll collect and return the equipment, and whether you might need the van for an extra day to allow for drying or repacking. Note any helpers you've arranged and their availability, so you can plan the collection and drop-off around everyone's schedules.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.