Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Before contacting the team, write down everything that needs to travel in the van. An inventory works best when each entry lists the item, an approximate quantity and a note on size or shape, since a box of files behaves differently from a wardrobe or a stack of shelving. Mark which items belong to which stop if the trip involves several drops, and record any recipient contact details so you can confirm arrival arrangements on the day. Note the hire dates and the access arrangements at each end as well. With this list drafted, the open questions for the team are which van types suit the load and what is available on the dates you have in mind.
Measuring Bulky Items Carefully
Dimensions are worth recording before you ask for a quote. For each bulky piece, measure the length, width and height, and note whether anything can be separated, such as legs that unscrew or a bed frame that breaks into parts. Note awkward shapes too, including items that overhang or cannot stand on their side. If a piece is going to a second address, keep the recipient's contact details with its measurements so you can check doorways and access with them directly. Write the figures down rather than estimating, and bring them when you enquire, because the team will need them to talk through which van option fits the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.