Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
A Simple Packing Timeline
How far ahead should you start preparing? A written timeline, worked back from your hire date, is the easiest way to stay organised. Mark each stage on paper: which rooms are finished, which items are still in daily use, and what still needs attention before the van arrives. If furniture comes apart, keep a note of the pieces and fixings so nothing is overlooked on the day. Where a collection from a shop or storage site forms part of the plan, add its opening times and any reference numbers to the same sheet. Record the contact numbers of anyone you are meeting along the way. A timeline breaks a busy week into small, manageable jobs and gives the team a clear picture when you ask for a quote.
Working Through Boxed Belongings
A room-by-room list is often the most useful record when belongings are boxed up. Label each box with its contents and destination room, then transfer the details into a single document you can check off at both ends of the journey. Note the approximate number of boxes per room and set aside anything fragile or awkwardly shaped that needs its own entry. If some items are staying behind, mark them clearly so they do not get mixed with the load. Where a collection from a shop forms part of the trip, include the item reference and any collection window you have arranged. When you contact the team about a small van, Transit, Luton, dropside or crew van, this list lets you describe the load and the access arrangements without relying on memory alone.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.