Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the Unloading Order
If you will be emptying the van at more than one stop, a written order of unloading can prevent confusion on the day. Note beforehand which items belong at each address, and record any stop where particular help or equipment will be present so arrangements can be confirmed in advance. You might list furniture by room, or group boxes by the person they belong to, and keep a copy on your phone for reference. Recording item dimensions, such as the width of a wardrobe or the length of a sofa, is also useful when the team is matching the job to a vehicle. It remains worth asking your destination contact about parking, door widths and lift access, since they know the site better than anyone.
Planning a Collection with a Seller
When you have bought something from a private seller or an online marketplace, agreeing the collection details beforehand makes the whole arrangement smoother. Confirm the pickup date and a time window, ask the seller for their phone number, and note the exact address along with any access information, such as a shared driveway or a rear entrance. Recording the item's dimensions and approximate weight helps the team suggest a suitable van, and a photo of the item can be a useful reference. You might also check whether the seller can hold the item if your plans change, and whether they have a preferred collection time. If the purchase involves more than one address, list each stop separately. Sharing these details when you request a quote means the hire dates, vehicle choice and access arrangements can all be settled at once.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.