Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Full Load Inventory
Start with a notebook and a walk through every room you plan to empty. List each item you intend to move, from the largest wardrobe down to the box of kitchen odds and ends, and put a rough size beside anything bulky. Note items that come apart, such as bed frames or dining tables, and whether you have the tools and inclination to dismantle them before hire day. Count the boxes as you pack and keep the tally current, because a number from two weeks earlier quickly goes stale. When you contact the team, send this inventory together with the hire dates and access arrangements, then ask which van options would suit the load and whether anything on your list raises questions. An accurate list invites a precise answer.
Planning the Move in Stages
A household move benefits from a written sequence rather than a single scramble. Decide which rooms you will pack first and where each batch of boxes will sit in the old house until collection day. Record the dates you have agreed for key exchanges, storage unit access or removals help, and note the addresses and contact numbers for anyone receiving furniture at the far end. If some items are going to different destinations, list them separately so nothing is mixed up on the day. Questions to raise with the team include whether the hire period can cover an evening collection followed by a morning return, and which vehicle options remain available if your dates shift by a day or two.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.