Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for Your Hire Day
Who is actually going to be there on the day, and at what time? Make a list of everyone lending a hand, with their mobile numbers and the hours each person can commit, since helpers often have their own commitments to work around. Note which end of the job each person will attend, whether that is the pickup address, the destination or both, and share the hire dates with them as soon as those are settled. Record a contact at each address, perhaps a neighbour or the furniture seller, so someone can answer questions about access if plans shift. If a helper might drop out, think about a standby name. Any uncertainties, such as whether a key holder will be present, are worth confirming before you request your quote rather than afterwards.
Recording What Goes Where
Before the hire date, write an inventory of everything being moved, grouped by destination if the load is going to more than one place. Note each item's dimensions and any fragile pieces, so the team can discuss the van options available on your dates. Record which boxes belong to which room or recipient, and add a name and phone number for anyone receiving goods at the far end. If some items might be sold or given away before the move, mark them as tentative, since the final list affects what you carry. Keep a copy of the inventory on your phone so it can be checked at both addresses. Questions about access, parking or opening hours at either end belong with the contacts there, so gather those details when you ask for a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.