Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Will Your Items Fit Through the Gap
What are the largest dimensions you plan to move? Answering that before you request a quote gives the team something concrete to work with. Measure each bulky item at its widest and tallest points, including any packaging, and write the figures down rather than estimating. If a wardrobe is particularly tall, note it exactly, since guesses tend to drift. Record whether anything can be dismantled, because a bed frame that separates into parts changes the picture. Access questions are best directed to the relevant contact at the destination, such as a landlord, site manager or seller, before you commit to a vehicle. Once you have those answers, mention them when you enquire so the team can discuss which van suits the job.
Keeping a Written Load Inventory
A simple list of everything going into the van is worth preparing in advance. Itemise each piece with its name, rough size and any handling notes, such as whether a mirror is fragile or a cabinet has removable shelves. Numbering the entries helps you tick things off during packing and again when you arrive. If some items are still undecided, mark them as tentative so the final count stays clear. An inventory also shapes your conversation with the hire team: a long list of boxes plus a sofa reads very differently from a few boxes and a fridge. You could share the list when asking for a quote, which may prompt useful questions back. If plans change, update the list rather than relying on memory, and keep a copy on your phone so it is to hand on the day.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.