Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
Will that wardrobe actually fit through the door? Before requesting a quote, measure the largest items you plan to move: height, width and depth, plus any parts that detach. Then note the access at both ends, such as corridor width, lift dimensions, garden gates or narrow stairwells, since a piece that fits the van may still cause trouble at the property. Write everything down, including the number of boxes and any awkward shapes like a mattress or a ladder. When you contact the team, share the full list with measurements, the hire dates and the access notes, and ask which van options they can offer for that load. If something seems borderline, say so and ask what they suggest.
Coordinating Helpers for Hire Day
If friends or colleagues are joining you, a short written plan keeps everyone aligned. Note the start time, the address for collection and delivery, and who is responsible for each part of the job, whether that is holding doors, minding keys or looking after paperwork. Ask helpers to confirm their availability a day or two beforehand, and keep a phone list in case someone is delayed. It also helps to record the recipient's contact details at the delivery end, so whoever accepts the items can be reached if the timing slips. When you ask about the van, mention how many people will travel in it, because that can affect whether a crew van is worth considering alongside the other options for your dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.