Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Notes to Prepare Before Requesting a Quote
Before contacting the team, it helps to have a short written list ready. Start with your preferred hire dates, including whether the start or end day is fixed or flexible, and note the names and details of anyone who will drive. Record where you would like the car delivered or collected, along with any arrival or departure times you already know. If you have a preference among the available vehicle groups, such as an automatic or a people carrier, write that down too, alongside the number of passengers and roughly how much luggage each person expects to bring. Keeping these notes in one place means you can answer the team's questions quickly, and it gives you a clear record to check against the confirmed price, vehicle group and delivery arrangements before you commit to the booking.
Travelling with Children and Bags
If children are part of your group, it is worth listing their ages and the type of seats or boosters they use before you finalise plans, since this affects how much cabin and boot space you need to allow for. Count the bags as well: note how many suitcases, holdalls and smaller carry-on items each family member will have, and estimate their rough sizes so you can discuss the right vehicle group with the team. Think about the journeys you intend to make, such as school runs, family visits or day trips, and whether prams, pushchairs or sports kit will also travel with you. You might also record a contact number for anyone meeting you at the other end. Any questions about seat provision, delivery timing or vehicle suitability can then be raised when you ask for your quote.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.