Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Several Passengers
Travelling with more than one passenger? Start by listing everyone who will ride in the car, including anyone joining partway through the hire. Note each person's name and contact number so you can share timing changes on the day. Next, set out the itinerary in writing: departure time, stops along the way and the final drop-off for each traveller. If some passengers are being met by others, record who is collecting them and a phone number for that person. When you request a quote, you can pass the passenger list and itinerary to the team, ask which vehicle groups suit the party size, and confirm whether a people carrier or an estate gives the seating and boot arrangement you want. Any question about access at a destination is best directed to the contact there.
Choosing Around Driver Preferences
Who will actually be behind the wheel? Before booking, agree among your group which drivers are named on the hire and what each prefers. Some drivers favour automatics, while others are content with a manual; noting this early keeps the search focused. Write down the dates each driver needs the car, since one person may only use it for part of the hire. Consider practical preferences too: seat height, boot space for shared bags and whether an executive saloon or an SUV suits the trip in mind. When you contact the team, share the driver details, the dates and the preferred delivery or collection point, then ask which vehicle groups match those preferences. You can also ask about availability across your chosen dates and confirm the price before committing.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















