Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions Worth Writing Down Before a Quote
Before contacting the team, it helps to write down the details that shape a quote. Start with the exact dates you need the car and whether those dates are fixed or could shift. Note who will be driving, including any details the team may ask for, and where you would like to collect the vehicle or have it delivered. Add a short list of what you expect to carry, from suitcases to pushchairs, so the team can suggest a suitable group. If you have questions about vehicle options, booking steps or anything else, jot those down too. Having everything in one place means you can raise each point during one conversation rather than piecing information together later.
Keeping a Flexible Day Plan
A hire car often forms part of a wider day, so it is worth sketching your plans before you book. If you are arranging the car for someone else, record their contact number and confirm where they will be on the day, in case plans change. Draft a rough itinerary of the day, including any collection or drop-off points, and mark which timings are firm and which could move. If the dates are still open, note a preferred window and a backup option in case the first choice is unavailable. Think about who is travelling and what they will bring, since passenger numbers and luggage shape the vehicle group. Any remaining questions can go to the team when you request a quote.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















