Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and luggage
If you are bringing children along, it helps to write down their ages and how many child seats or boosters you intend to bring before requesting a quote. Note whether the seats are fitted with a harness or a standard belt, and count the bags each traveller expects to bring, separating holdalls from pushchairs and folded buggies. You might also record the approximate folded dimensions of a pram if you plan to stow it in the boot. Listing these details in advance gives the team the information needed to discuss which vehicle groups could suit your party. Any questions about fitting specific seats remain open, so it is worth asking directly when you make contact.
Sharing trip details with companions
When several people are travelling together, agreeing the details as a group before you enquire can make the conversation clearer. Decide the collection and return dates together, confirm who will be the named driver, and gather each person's luggage count into one shared list. If someone plans to join partway through the trip, note their pickup arrangements and a contact number for them. You could also sketch a rough itinerary so companions can flag conflicts early. Once the details are assembled, send them with your enquiry and ask the team any outstanding questions, such as which vehicle groups they can offer on your chosen dates and whether collection or delivery would work better for your plans.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















